Our Talented Team
awesome team
We have the best team
John Frisken
Director Professional Services – Business Solutions Architect
Highly experienced and certified professional in the fields of cyber security, application security, and operating technology.
With over 20 years of complex project delivery experience for major corporations, John is a recognised industry leader in these areas and is currently the head of ISG’s practice, responsible for the assurance of all projects covering security over Information Technology, Operating Technology, and the Internet of Things.
Certified Information Systems Auditor with ISACA and an Institute of Chartered Accountants member.
Core Capabilities:
- Cyber Security Management
- Application Development Controls
- Technology Integration
- ISO27001 And IEC62443 Compliance
- Information Systems Auditing
- Risk Management
- Project Management and Delivery
- Security Architecture and Engineering
- Network and System Design
- Cloud Computing and Virtualization
John Milton
Cyber Security Director – Technical Specialist / Security Architect
With over four decades of experience working with OpenVMS, holding a comprehensive broad understanding of security and architecture domains related to Windows, UNIX and Linux systems.
Responsible for developing, maintaining and delivering an assurance of cyber security projects and providing support across the OpenVMS and Windows platforms.
Board Member of the Digital Equipment Computer Users Society (DECUS) for over 12 years. Standards Australia IT12/4 Information Security Committee Member.
Core Capabilities:
- Windows Server
- HP/UX
- Solaris
- Assorted Linux servers
- PLC/PLM devices, SCADA systems
Competent programmer in the following languages:
- BASIC
- COBOL
- FORTRAN
- PL/1
- PASCAL
- MACRO-32 (Assembly Language)
Helen Benjamin
Client Account Manager – Software Solutions Consultant
Award-Winning Project Manager with 6 years of experience developing complex software solutions and successfully managing the delivery of projects for ISG’s largest customers, demonstrating a track record of 100% SLA fulfilment.
Possessing business management experience and technical IT development skills, allowing her to excel at working in teams to build Object Orientated applications using a variety of programming languages.
Results-orientated, always striving to develop innovative solutions to meet customer needs.
Core Capabilities:
- Development Using SQL Server 2005
- SQL & Oracle Database Querying Skills
- Visual Basic, ADO.Net, Java, Omnis And Web Programming Languages
- Sound Understanding Of The Software Development Life Cycle (SDLC).
- Omnis, Oracle, And .Net Ides
- Database Design And Monitoring
- Performing Alpha Testing, Unit Testing, and Integration Testing.
Audrey Michiels
Senior Developer – Software Solutions Architect
Highly experienced IT professional in the areas of web and database development. Excellent ability to bridge the gap between business and IT, having successfully built strong working relationships with users and IT personnel.
Extensive knowledge in the development of large-scale web applications for social networking and e-commerce sites, providing her with a sound understanding of how to create high-performing solutions that can support simultaneous users.
Successfully led the implementation of .NET web services framework and is currently responsible for managing the .NET support and development activities of two of ISG’s major clients.
Core Capabilities:
- SQL, HTML, CSS, JavaScript, Web Services, C# ASP .NET, AJAX, PHP, XML
- Integrating Mariner PPM with .NET technologies.
- Connection of .NET-based solutions to Serena Business Manager
- SQL Database Integrations
Christian Heinrich
Senior Security Consultant
Principal Consultant with sixteen years of experience in senior technical security and strategic governance roles.
Security Measures Testing for the NSW Government delivered, created the ISMS (ISO 27001) implementation for the NSW State Transit Authority and managed a DSD Certified Gateway Service Provider for the Australian Federal Government.
He has also presented to the NSW Government Internal Security Management Forum and several conferences in multiple countries.
Nominated for the “Individual” SCAwards 2009 and ISC2 2009 Asia-Pacific Information Security Leadership Achievements (ISLA), representing Australia.
Core Capabilities:
- Contributor to OWASP Top Ten, SANS Top 25 and OWASP Application Security Verification Standard (ASVS).
- Java Cryptographic Architecture (JCA) and Java Cryptographic Extensions (JCE).
- Operator knowledge of “Burp Suite”, “Zed Attack Proxy (ZAP)”, “WebScrab”, “nikto” and “HTTPrint”.
- Penetration Testing Execution Standard (PTES), Nmap, Metasploit and Nessus.
- Firewall-1, CyberGuard, Lucent, Gauntlet and FWTK.
Leo Wilson
Senior Business and Technology Solutions Analyst
Highly skilled with a track record of success for over eight years, he deployed to the British Forces southern Atlantic Islands, covering over 30,000 square kilometres and a royal naval vessel, leading and maintaining a 24-hour helpdesk.
Designing, developing and supporting a complete comprehensive workshop building meeting client needs and automation around Business processes to increase efficiency between Project Management and Implementation teams.
Dedicated to finding innovative solutions to complex IT challenges such as security, database management, and technical troubleshooting.
Core Capabilities:
- Implemented a complete ticketing system from the ground up, writing documentation and providing a self-service platform.
- Migration from Jira Premise to Jira Server.
- Working across multiple platforms including Windows, Mac OS, and Linux.
- Expertise in systems installation, configuration, upgrading, and maintenance.
- Administering AzureAD, Jira and Confluence, ISO27001 Security Requirements and ISMS.
Angie Tellez
Business Development / Account Manager
Highly motivated self-starter with over six years of effectively supporting growth in sales, marketing and consulting services by designing, developing and implementing strategies to address customers’ and business needs.
Focus on assisting clients in simplifying the adoption of management processes, reducing the costs of acquiring new organizational capabilities for managing cyber security, and implementing technology for large corporations and government enterprises.
Core Capabilities:
- Development of Emerging Technologies.
- Expertise in working closely with teams, key vendors and service delivery partners.
- Customer Relationship Management (CRM)
- Implementing MEDDPICC Qualification Methodology
- Salesforce and Accounts Management
- Risk & Compliance, KYC, Transaction Monitoring, Customer Due Diligence (CDD), and Enhanced Due Diligence (EDD).
- Strong knowledge and understanding of ISO/IEC 27001:2022, Essential Eight and Information Security Management System (ISMS)
Sarah Parsons
General Manager – Sales and Marketing
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Core Capabilities:
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Clement Fong
Asia Pacific Business Development Division VP
A dynamic Sales Executive with fifteen years of experience in the generation and execution of international strategic business plans, pipeline management, commercial acumen, sales and marketing strategy, customer acquisition, and business and organizational development.
Proven expertise in closing high-value deals and enhancing market share growth and customer experience. Possesses strong leadership with the ability to collaborate effectively with clients and management to support company initiatives and achieve business goals.
Committed to delivering excellent customer service and increasing the business unit’s financial performance.
Core Capabilities:
- Business Development Project Strategies Management
- Contracts Negotiations Drafting Sales and Marketing Plans
- Business Case Management, Due Diligence Process, Strategy, and Implementation
- Sales Channel Development, growth, Customer Satisfaction
- Technical Information Schematics, P&L Analysis, Performance Management Stakeholder Engagement
- People Leadership and Development.
Jonalynn Joyce Villanueva
Software Developer
A diverse skill set with eight years of working experience, highly organised with an excellent ability to work independently or in a team environment makes her an asset to any development project.
Strong track record of efficacious project delivery, having completed multiple successful results from idea to completion with the ability to think strategically, analyse data, and solves problems quickly.
Overall, Jo is an experienced programmer with versatility and a willingness to learn new technologies.
Core Capabilities:
- Expertise in project management, software engineering, user interface design, and system architecture.
- Programming using C# implementation in both web and window-based applications.
- Database design, query optimisation, and integration with APIs.
- Adaptation to other languages such as VB .NET, SSIS, Dart programming, and restful APIs.
- Microsoft Certified Solutions Developer (MCSD) and Oracle Certified Associate (OCA).
Phil Maher
Service Delivery and Infrastructure Consultant
An experienced IT professional with over 42 years of expertise in the industry, offering a proven track record in planning, developing and executing IT and business transformations.
As a strategy-focused thought leader, he has led large and complex teams across the Asia Pacific, North America and globally.
Strong and effective communicator who builds high-performing teams and champions refresh capability with a continuous improvement mindset.
Core Capabilities:
- Extensive experience leading large IT & business transformational programs.
- IT operational strategy & service delivery teams
- SIAM and Service Management Specialist
- Applications and technology Infrastructure transformation
- Governance, risk and compliance management
- Business, IT process improvement, Supply Chain, CRM, Asset Management
- Sourcing & contract negotiation, including contemporary “As-A-Service” offerings
- Vendor and contract management negotiation, large service delivery contracts.
- Change thought leader.
- Business case preparation
Rose Sannuto
Business and Technology Solutions Architect
Senior Leader with holistic and strategic transformational experience embedding enterprise architecture, networks & IT service management capability frameworks.
Strong business partnering, building and executing technology roadmaps, overseeing IT project implementation, governance, and lifecycles. Leading digital transformation and cloud migration strategies to achieve benefits realisation.
Empowering astute teams with a focus on building and sustaining IT platforms, systems and technology investments within enterprise architecture via best practices and cutting-edge innovation.
Core Capabilities:
- Cyber Strategy Develop a cyber risk strategy for regional universities.
- Cloud Migration: Google Cloud Migration AWS Cloud Migration CapGemini
- ITSM framework & capability uplift led – University of NSW
- IT outsourcing model embedded – NSW Business Chamber
- Strong technical leadership in complex hybrid environments
Son Minh Nguyen
Software Solutions Consultant
An experienced IT consultant with a strong technical background and a proven track record of leading, strategising, and delivering successful Software Development Projects effectively as a Technical Leader, Project Manager and Software Engineer.
Strong analytical mindset with an exercise initiative, accepting and overcoming obstacles.
Core Capabilities:
- SQL Server, MSSQL, MySQL, DB2, Oracle, .Net IDEs
- .Net, Phyton, JavaScript, Java, C/C++, Delphi and Web programming languages
- Sound understanding of the software development life cycle (SDLC).
- Database design and monitoring
- Publishing web applications using IIS and Tomcat
Peter Ha
IT Management Consultant
Specialises in the alignment of business requirements to Information Technology by auditing architecture and implementation of solutions using standards as a baseline.
Ability to apply industry best practices, right-sizing projects to organisations and scope, improving productivity and reducing Total Cost of Operations.
Expert in reviewing and directing business software against objectives and financial funds.
Critical visibility of enterprise operations with a strong understanding of how organisations procure technologies and the impact of these not positioning with internal and external cultures and standards.
Core Capabilities:
- ITIL, Agile, and Prince2.
- Enterprise infrastructure around computing, storage and networking in multiple data centres.
- Hybrid cloud environment based off On-Premise and Public Cloud Providers, i.e. AWS, Azure.
- Mobile Device Management review and solution implementation.